PRIVACY POLICY

Last updated: October 12, 2025

 

1) Who is the data controller?

SASU VILLAE HOME DESIGN

1 rue Raymond Poincaré

81200 Mazamet, France
Email: villaehomedesign@gmail.com

Telephone: +33 (0) 672 113 896

SIRET: In the process of being created
Sites concerned: villaehomedesign.com and villaehomedesign-shop.com .

 

2) What data do we collect?

Depending on your use of the sites:

  • Contact/quote form : name, first name, email, telephone, postal code/city, message, attachments.
  • Online store ( villaehomedesign-shop.com ): identity, delivery/billing addresses, email, telephone, products ordered, amount, delivery method, order number.
  • Payment : only the necessary information passes through our service providers (e.g. Stripe , PayPal , bank ). We do not store card numbers.
  • Navigation : cookie ID, IP address (shortened if possible), page views, references, device, browser, duration of visit, via analysis tools (Google Analytics, Wix Analytics, etc.).
  • Newsletter (if registered): email, preferences (themes, frequency).
  • Social networks (if interaction): public identifier and content exchanged.
  • After-sales service : exchanges, order history.

 

3) Why do we process your data? (Purposes & legal bases)

  • Respond to your requests/quotes – Execution of pre-contractual measures.
  • Selling and delivering your orders – Performance of a contract.
  • Invoicing / accounting – Legal obligation (tax/accounting law).
  • Newsletter & prospecting – Consent (unsubscribe possible at any time).
  • Site improvement & audience statistics – Legitimate interest OR consent (depending on cookie settings).
  • Anti-fraud / security – Legitimate interest.
  • Customer review management – ​​Legitimate interest / contract.

4) Cookies & trackers

We use cookies:

  • Essential (essential to the site & the basket) – legal basis: legitimate interest.
  • Audience measurement (e.g. Matomo/Google Analytics) – legal basis: consent ; lifetime ≤ 13 months ; retention of statistics ≤ 25 months .
  • Marketing (banners, social networks) – legal basis: consent .

A banner allows you to accept , refuse or configure . You can also withdraw your consent at any time in "Cookie settings".

5) Data storage and security

Our sites are hosted on the Wix.com platform and on Shopify.com, which stores your data on secure servers (certified data centers) and applies security measures that comply with applicable regulations (including the GDPR).

6) Recipients of your data

  • Editor & VILLAE HOME DESIGN team (limited access as needed).
  • Host :
    • WIX.COM LTD

Yunitsman 5 Tel Aviv Israel VAT Number: EU442008451

o   SHOPIFY COMMERCE FRANCE SAS

74 RUE DE ROME 75008 PARIS VAT number: FR49902633577

  • Payment : Stripe / PayPal / bank (EU/EEA or suitable countries).
  • Logistics/transport : La Poste/Chronopost/… (delivery details).
  • Tools : professional email, CRM, newsletter, audience measurement, e-commerce solution (e.g. Shopify, WIX, etc.).
  • Authorities : if required by law.

No resale of data. No automated decisions producing legal effects.

 

7) Transfers outside the European Union

If certain service providers are located outside the EU, we regulate these transfers by: adequacy decision , standard contractual clauses of the European Commission, or binding corporate rules . Details available on request.

 

8) (Main) retention periods

  • Prospects/requests : 3 years after last contact.
  • Customers & orders : duration of the contract, then 10 years for accounting documents.
  • After-sales service / complaints : processing time + 5 years (civil limitation period).
  • Newsletter : until withdrawal of consent or inactivity 3 years.
  • Cookies : see §4 (max 13 months); proof of consent: 6 months .

 

9) Your GDPR rights

In accordance with the General Data Protection Regulation, you have the following rights:

  • Right of access to your personal data.
  • Right of rectification if they are inaccurate or incomplete.
  • Right to erasure (“right to be forgotten”).
  • Right to object to the processing of your data.
  • Right to the portability of your data.

To exercise your rights, contact us at: villaehomedeign@gmail.com or mail to
VILLAE HOME DESIGN – 1 rue Raymond Poincaré, 81200 Mazamet, France.
Identity document may be requested in case of reasonable doubt. Response within 1 month (extendable by 2 months for complex cases).

You can also contact the CNIL (www.cnil.fr) if you believe that your rights are not being respected.

 

10) Security

Measures implemented: HTTPS/TLS , access control, backups, authorization management, strong passwords, regular updates, data minimization. In the event of a serious incident, we follow the notification obligations provided for by the GDPR.

 

11) Data of minors

Our services are intended for adults . For a purchase by a minor, the consent of a legal representative is required.

 

12) External links & social networks

Our sites may contain links to third-party services (Instagram, Pinterest, Facebook, etc.). Their use is subject to their own privacy and cookie policies.

 

13) Changes to the Policy

We may update this document to reflect legal or service developments. The online version is authoritative; the update date appears at the top of the page.

Specific mentions by site

A) villaehomedesign.com

  • Main purpose: presentation of decoration services , contact and request for quote .
  • Cookies: essential + audience (with consent, if used).

B) villaehomedesign-shop.com

  • Additional purposes: online sales , shopping cart management , payment , invoicing , delivery , review program .
  • Typical providers (to be confirmed): e-commerce solution , payment gateways , carriers , emailing tool (transactional & marketing).
  • Payment data: never stored by VILLAE HOME DESIGN.

Contact

VILLAE HOME DESIGN
1 rue Raymond Poincaré, 81200 Mazamet – France
Email: villaehomedign@gmail.com
Telephone: +33 (0) 672 113 896